How it works
One transformation, four moments. We use Maria Rodriguez's 2019 Honda Accord as the example throughout, but the same flow works for every service industry.
Tuesday morning. You just finished a full interior detail on a Honda Accord. You are walking back to the van and pull out your phone.
Open ServiceTracked, tap record, and talk. Mention what you looked at, what you saw, and what you will charge. No script. No special vocabulary. The same way you would explain the job to a coworker in the truck.
You
Walking back to the van
“Hey, just finished an inspection on Maria Rodriguez's 2019 Honda Accord. White, lots of pet hair in the back seat, gas tank smells like spilled coffee. Quoting $225 for full interior shampoo plus exterior wash and clay bar.”
Within seconds, ServiceTracked turns the voice memo into a properly formatted quote. The line items add to exactly $225 because $225 is what you said. The customer sees it in their preferred language; here is the same quote in English and Spanish.
Sent to Maria by email or SMS, whichever she prefers. She reviews and accepts; you confirm the booking by your usual method (phone, email, calendar).
Cascade Mobile Detail
Maria Rodriguez
2019 Honda Accord, White
Quote #1147
Quote date
Tue, May 19, 2026
The report and the photos all land on Maria's customer record. Next time you visit, the history is right there: what you did, what she paid, what she preferred.
Automatic save to Maria's customer record
Maria Rodriguez
Customer #1147
Full interior + exterior
Quoted May 16, service May 19
Service history
Why the verbal-total anchor matters
Less careful systems can free-price a quote and end up with $450 when you said $385, which can cost you jobs. ServiceTracked treats your verbal total as ground truth. The line items are generated, the totals are derived, and the highest-value line absorbs any rounding delta so the bottom line matches exactly.
Your numbers are not suggestions.
Language flexibility
We keep your records in whatever you prefer. Four real-world combinations the launch product supports today.
Input language does not have to match output language.
| You speak in | You send to customer in | Example |
|---|---|---|
| English | Spanish | Cleaning crew records in English; customer who prefers Spanish receives the quote in Spanish. |
| Spanish | English | Spanish-first contractor records in Spanish; English-speaking homeowner receives the quote in English. |
| Vietnamese | English | Vietnamese-speaking nail-salon operator records in Vietnamese; English-speaking customer receives the receipt in English. |
| Arabic | Swedish | Arabic-first contractor working in Stockholm records in Arabic; Swedish-speaking customer receives the quote in Swedish. |
Universal language support from Day 1. Speak in any language; send to your customer in any of 50+ languages. Spanish-to-English is our most-used pattern.
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